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Inside UKTL

Our story

Telecoms is not just part of critical national infrastructure (CNI) — it is the system every other sector depends on. Energy, transport, healthcare, finance and emergency services all rely on connectivity to function. When networks fail, the consequences ripple across the whole of society and the economy. This is where our story begins. 

The UK Telecoms Lab (UKTL) was born from a vision to shape a better-connected, more resilient future. Funded by the Department for Science, Innovation and Technology (DSIT), UKTL emerged from a recognition that the UK needed an independent facility — one with the expertise, freedom and national-level insight to tackle telecoms security without commercial compromise. 

Our teams work at the frontier of vulnerability research, uncovering weaknesses in complex systems and sharing insights to ensure tomorrow’s technologies are secure by design and default. We work alongside industry, government and academia, bringing together world-class engineering and security expertise in a trusted, independent environment.

Located in the West Midlands’ tech ecosystem, we’re helping to build the diverse, specialist talent the UK needs to stay ahead of emerging threats. 

Telecoms resilience is a security, economic and societal imperative. By protecting the connectivity that underpins all CNI, we strengthen national resilience, safeguard citizens and enable the innovation and growth the UK needs to thrive. 

Benefits of working with UKTL

Life Assurance
Life Assurance
Life cover equal to three times your annual basic salary at the time of death.
Bicycle4Work
Bicycle4Work
Salary exchange in return for the lease of a bicycle, which should be used primarily for their journey to work. 
Pension
Pension
NPL will match employee contributions and add a further 3% up to and including 5% and will contribute a maximum of 12% if employees contribute 6% or above.
Civil Service Sports & Leisure (CSSC)
Civil Service Sports & Leisure (CSSC)
Membership of CSSC is available to employees for a monthly cost. 
GP Service
GP Service
A free and confidential service via phone and video appointments, including an electronic private prescription service. 
Interest-free loans
Interest-free loans
Up to £5,000 repaid over an agreed period. Season ticket loans, house purchase deposits and rental deposits only. 
Employee Assistance Programme
Employee Assistance Programme
A free and confidential service, providing advice and counselling. 
Group income protection
Home and tech benefits
Up to £1500 towards home and tech products from Currys or IKEA with interest-free monthly repayments and National Insurance savings.

Our values

Our values shape the way we work with each other and our stakeholders, and how we celebrate success and go about achieving our mission to improve the UK’s prosperity, security and quality of life. They guide the culture that helps our teams achieve shared goals and form an important part of our recruitment process.

UKTL principles and the way we work
UKTL embraces a work ethic built on agility, focus, resilience, ambition and confidentiality.

Get connected
We build relationships to make a difference
Be bold
We are visionary, anything is possible
Give it our all
We lead, imagine, inspire and excel
Nurture and respect
We support each other to grow, succeed and enjoy
Keep it simple
We challenge complexity and provide clarity
A group skydiving above the clouds